PRIVACY 


Thank you for your decision to become a member of the Afrocubanonline community. We are committed to protecting your personal information and respecting your right to privacy. If you have any questions or concerns about this privacy notice or our practices with respect to your personal information, please contact us at shop@afrocubanonline.com.

We encourage you to thoroughly review this privacy notice, as it will provide you with a comprehensive understanding of the manner in which we manage the information we collect.


1. WHAT INFORMATION DO WE COLLECT?

You provide us with personal information.
 
In short, we collect the personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services,  participate in activities on the website, or otherwise contact us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:
You provided personal information. We collect names, email addresses, usernames, and other similar information.
Payment Data. If you make purchases, we may collect necessary data to process your payment, including your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. PayPal and Stripe store all payment data. You may find their privacy notice link(s) here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full and https://stripe.com/de/privacy.
 
All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to that information.


2. HOW DO WE USE YOUR INFORMATION?
 
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our website for a variety of business purposes, as described below. We process your personal information for these purposes based on our legitimate business interests, to enter into or perform a contract with your consent, and/or to comply with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive.

.We utilize this information to streamline the process of creating an account and logging in. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we will use the information you allowed us to collect from those third parties to facilitate account creation and the logon process for contract performance.
.To post testimonials. We post testimonials on our website that may contain personal information. We will obtain your consent to use your name and the content of the testimonial before posting it. If you wish to update or delete your testimonial, please contact us at shop@afrocubanonline.com and be sure to include your name, testimonial location, and contact information.
. Request feedback. We may use your information to request feedback and to contact you about your use of our website.
. To enable user-to-user communications. With each user's consent, we may use your information to enable user-to-user communications.
. To manage user accounts,. We may use your information to manage our account and keep it in working order.
I'd like to send you administrative information. We may use your personal information to send you information about products, services, and new features, as well as information about changes to our terms, conditions, and policies.
. To protect our services. We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
. We enforce our terms, conditions, and policies for business purposes, to adhere to legal and regulatory requirements, or in relation to our contract.
. We aim to address legal demands and avert any potential harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
. Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
. Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
. We utilize your information to ensure the user receives the services they need. We may use your data to provide you with the requested service.
. We utilize your information to address queries from users and provide them with assistance. We may use your information to respond to your inquiries and solve any potential issues you may have with using our services.
. We send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For instance, we collect personal information from you when you express interest in learning more about us or our website, subscribe to our marketing, or contact us in any other way. You have the option to opt out of our marketing emails at any time.
. For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, evaluating and improving our website, products, marketing, and your experience. We may use and store this information in aggregated and anonymized form, ensuring that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

 3. Will we share your information with anyone?

We only share information with your consent to comply with laws, provide services, protect your rights, or fulfill business obligations.
We may process or share the data we hold about you on the following legal basis:

. Consent: If you have given us explicit consent to use your personal information for a specific purpose, we may process your data.
. Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
. Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
. Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
. Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

. Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
. We may share your data with vendors, consultants, and other third-party service providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the website, which will enable them to collect data on our behalf about how you interact with our website over time. We may use this information to analyze and track data, assess the popularity of specific content, pages, or features, and gain a deeper understanding of online activity. Unless stated in this notice, we do not share, sell, rent, or trade any of your information with third parties for promotional purposes. We have established contracts with our data processors to ensure the protection of your personal information. This means that they cannot do anything with your personal information unless we have instructed them to. They will also not share your personal information with any organization apart from us. They also commit to protecting the data they hold on our behalf and retaining it for the period we instruct them to.
. Affiliates. We may share your information with our affiliates, and in that case, we will require those affiliates to respect this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
 
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Our Cookie Declaration provides specific information about how we use these technologies and how you can refuse certain cookies.
Most Web browsers by default accept cookies and similar technologies. If you prefer, you can usually choose to set your browser to remove cookies or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our website. You can opt out of interest-based advertising by advertisers on our website by visiting our cookie declaration page.

6. HOW LONG DO WE KEEP YOUR INFORMATION?
 
We will keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). This notice does not mandate us to retain your personal information beyond six (6) months following the termination of the user's account.
If we no longer have a legitimate business need to process your personal information, we will either delete it or anonymize it. If this isn't possible (due to backup archives, for instance), we will securely store your personal information and isolate it from further processing until deletion is feasible.
Account information
If you would like to review, change, or terminate your account at any time, you have the following options:
Log in to your account settings and update your user account.
If you request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with applicable legal requirements.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send. We will then remove you from the marketing email list, but we may still communicate with you for service-related emails necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.


7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the website, you affirm that you are at least 18 years old, or that you are the parent or guardian of a minor and have given your consent for the minor to use the website. If we discover that we have collected personal information from users under the age of 18, we will promptly deactivate the account and take reasonable steps to remove such data from our records. If you notice any data we may have collected from children under the age of 18, please contact us at shop@afrocubanonline.com.

8. DO WE MAKE UPDATES TO THIS NOTICE? 

Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. An updated "Revised" date will indicate the updated version, which will take effect immediately upon its accessibility. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to regularly review this privacy notice to understand our approach to protecting your information.

 15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 

Based on your country's applicable laws, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. Please click here to submit a request form to review, update, or delete your personal information. We will respond to your request within 30 days.
14. HOW CAN YOU CONTACT US REGARDING THIS NOTICE?

If you'd like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at shop@afrocubanonline.com.

 

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